Introduction
This Privacy Policy explains how BulletByte Technologies ("we," "our," or "us") collects, uses, stores, and protects your information when you use our website or request IT services.
Information We Collect
We may collect the following information:
- Contact Information: Name, phone number, email address.
- Service Details: Device information, issue descriptions, requested services.
- Appointment Information: Preferred time, visit location (city only).
- Technical Data: Browser type, device type, IP address.
- Messages: Communication via text, WhatsApp, or form submissions.
How We Use Your Information
We use your information to:
- Communicate regarding your service request.
- Schedule and complete IT services.
- Improve website and customer support processes.
- Maintain internal records.
How We Protect Your Information
Your information is stored securely and never sold. Access is restricted to authorized personnel.
Sharing Your Information
We do not sell or rent your information. We may share it only to:
- Comply with legal obligations.
- Protect rights or safety.
- Process payments securely.
Cookies & Tracking
We may use basic cookies for website performance. No advertising cookies are used.
Data Retention
We retain necessary service-related records. You may request deletion except when required for:
- Billing
- Legal obligations
- Fraud prevention
Your Rights
You may request:
- A copy of your data.
- Corrections.
- Deletion (if legally allowed).
Children's Privacy
We do not knowingly collect information from children under 13.
Updates to This Policy
We may update this policy. Changes will be posted here.
Contact Us
If you have questions, contact us: